Privacy Policy

Last Updated: May 20, 2026

This Privacy Policy describes how Lakewood Websites LLC (“Lakewood Websites,” “we,” “us,” or “our”) collects, uses, and discloses information when you use lakewoodwebsites.com and the products we operate under our brands (the “Service”). Our brands include Abracasite (abracasite.com) and Mail350 (mail350.com); each is a d/b/a of Lakewood Websites LLC.

1. Information We Collect

Information you provide directly:

Account information (name, email address, password)
Business information (business name, description, contact details)
Phone number (when you provide it for support or SMS opt-in)
Payment information (processed by Stripe — we never store full card details)
Website content, design preferences, and uploaded files
Support requests and communications you send us

Information collected automatically:

IP address, browser type, and device information
Pages visited, features used, and timestamps
Cookies and similar technologies for authentication and session management

2. How We Use Your Information

To create and operate your account and websites
To process payments and manage subscriptions
To provide customer support
To send service-related communications (email and SMS)
To detect, prevent, and address fraud and abuse
To improve the Service
To comply with legal obligations

3. SMS / Text Messaging

If you opt in to receive text messages from Lakewood Websites LLC or any of our operated brands, we collect and use your mobile phone number and the consent record (timestamp, IP address, consent text version, and form source) to:

Send the messages you requested (account, support, transactional, and service notifications)
Maintain records of your consent and opt-in status
Honor opt-out requests (STOP, UNSUBSCRIBE, etc.)
Comply with telecommunications regulations and our messaging carrier’s requirements

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information you provide via SMS (including mobile opt-in data, phone number, and consent records) are excluded from any data sharing or sale.

We use Twilio Inc. and/or other licensed messaging providers to deliver SMS. These providers receive your phone number and message content only as needed to deliver messages and are bound by their own privacy policies and contractual obligations to us.

You may opt out of SMS at any time by texting STOP to the number you received messages from, or by contacting [email protected]. After opt-out, we may retain a record of your prior consent and opt-out for legal compliance.

4. Third-Party Services

We use vetted third-party providers to operate the Service. Each is bound by its own privacy policy:

Stripe — payment processing
Twilio — SMS message delivery
Cloudflare — DNS, CDN, and security
Anthropic (Claude) — AI content generation
Email delivery providers — transactional email
Domain registrars — domain name registration

5. Sharing & Disclosure

We do not sell your personal information. We share information only:

With service providers performing functions on our behalf (under confidentiality)
When required by law, subpoena, or valid legal process
To protect the rights, safety, or property of Lakewood Websites, our users, or others
In connection with a merger, acquisition, or sale of assets, with notice to you

SMS / mobile opt-in data is never shared with third parties for their own marketing.

6. Data Storage & Security

Data is stored on secure servers in the United States.
We use encryption in transit (TLS) and at rest for sensitive fields.
Payment card data is handled entirely by Stripe and never touches our servers.
We implement reasonable administrative, technical, and physical safeguards.

7. Cookies

We use essential cookies for authentication and session management.
We do not use third-party advertising or behavioral tracking cookies.

8. Data Retention

Account data is retained while your account is active.
After account deletion, personal data is removed within 30 days, except where retention is required by law.
SMS consent and opt-out records are retained for at least 4 years for compliance.
Backups may persist for up to 90 days.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data
Export your content
Opt out of non-essential communications and SMS

To exercise these rights, contact [email protected]. We will respond within 30 days.

California residents: We do not sell personal information. You have the right to know what we collect, to delete it, and to non-discrimination for exercising these rights under the CCPA / CPRA.

10. Children’s Privacy

The Service is not directed to, and we do not knowingly collect information from, children under 18. If we learn we have collected information from a child, we will delete it.

11. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy with a revised “Last Updated” date and, for material changes, notify you by email or in-app notice.

13. Contact

Lakewood Websites LLC
Email: [email protected]
Web: lakewoodwebsites.com/contact